Frequently Asked Questions
Everything you need to know about your KOSPET rugged smartwatch experience.
Does KOSPET offer international shipping?
Yes, we provide worldwide shipping to most countries. Delivery times typically range from 7 to 15 business days depending on your location and the selected shipping method.
Are KOSPET smartwatches waterproof?
Most KOSPET smartwatches feature 5ATM or IP69K water resistance ratings, making them suitable for swimming and harsh environments. Please check the specific product specifications for depth limits.
What is your return and refund policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return the product in its original packaging within 30 days of delivery for a full refund.
How long is the warranty period for KOSPET products?
All KOSPET smartwatches purchased from our official store come with a 1-year limited warranty covering manufacturing defects and hardware malfunctions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment methods to ensure a secure checkout process.
How can I track my order?
Once your order is shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.